What kind of warranty does Networking Corner offer on refurbished products?
All certified refurbished products include a 30-day replacement guarantee. If you prefer a refund instead, the claim must be made within 14 days from the date of receipt.
What is the warranty period for services provided by Networking Corner?
Our services are delivered with professional care, but we do not guarantee uninterrupted, flawless, or tailored service outcomes. Warranty does not apply to service duration or continuity.
What is the customer's responsibility under the warranty?
Customers are fully responsible for any materials they download or access through our services. Any resulting damage to your device or data loss is at your own risk.
Are there any limitations to Networking Corner’s liability?
Yes. We are not liable for any direct, indirect, or consequential damages resulting from the use or inability to use our products or services.
Do your products come with a manufacturer’s warranty?
Yes, many of our items are backed by a 1-year (or longer) manufacturer warranty. For any manufacturer-related claims, customers should follow the respective brand’s warranty terms.
Does Networking Corner UK manufacture the products it sells?
No. We are a distributor and reseller, not the original manufacturer. All warranties and support terms are honoured in accordance with the manufacturer's or supplier's agreements.
Are there exclusions in the warranty policy?
Yes. Exclusions include personal injury or property damage due to product misuse, missing components (e.g., memory or flash cards), software issues, or customer-induced damages.
What should I do if my item is damaged during shipping?
Report any transit damage within 2 business days, including photos for documentation. Keep your warranty card and invoice ready for claims processing.
Can I return a product if I no longer need it?
Yes. Unused items with original packaging and tags can be returned within 14 days for a full refund or exchange.
How long does it take to get a refund after returning a product?
Refunds are processed within 10 working days after the returned item has been inspected and approved.
How do I start the return process?
Email our support team at
rma@networkingcorner.co.uk to get your Return Merchandise Authorisation (RMA) number. Then, package your item with proof of purchase and send it to the address provided.
What does "Certified Refurbished" mean?
"Certified Refurbished" means the product has been inspected and tested and meets quality standards. It includes a 30-day replacement policy and a 30-day refund warranty.
Who pays for return shipping?
Return shipping costs are the customer's responsibility. We recommend using a trackable courier service for optimal delivery.
Are there any return policy exceptions?
Defective or damaged items may qualify for a refund or exchange. A standard 25% restocking fee applies to most returns. Under certain conditions, this fee may increase to 50%.
When is a 50% restocking fee applied?
A 50% restocking fee may apply if the item is missing parts, returned in damaged packaging, functions properly upon inspection, or is sent beyond the warranty period.
What situations may lead to a denied replacement?
We may deny replacements if the returned product has physical damage, tampered packaging, or doesn’t match the original RMA request.
Do you accept international returns?
Yes, international customers can return items, but they must cover all return shipping costs. All standard return conditions still apply.
How soon are 'In-stock' items dispatched from Networking Corner?
Orders for in-stock products placed before 2:00 p.m. (GMT) are usually dispatched within 1 to 4 business days.
Will express delivery ensure my order arrives by the end of the business day?
Yes, express shipping is available. If your order is placed before 2:00 p.m., eligible items may arrive by the close of the same business day, depending on your location.
What happens if the product I ordered is marked 'Out of Stock' or 'Call for Price'?
These items are typically subject to special sourcing and may take 3 to 8 business days to dispatch, depending on supplier availability.
Can I have items in the same order shipped separately if they have different availability times?
Yes, split shipments are available upon request. Please note that additional delivery charges may apply for each separate dispatch.
Does Networking Corner support bulk orders for multiple office locations?
Absolutely. We can deliver to multiple business addresses under a central order, subject to security checks and applicable shipping fees.
Are your listed prices inclusive of VAT or other taxes?
No, product prices shown on our website exclude VAT. Applicable taxes will be added at checkout and reflected on your invoice.
Can the product price change after I’ve placed an order?
Due to fluctuating market conditions, prices are subject to change. If a price adjustment is necessary, we will notify you before processing your order or dispatching it.
What if my ordered item becomes unavailable after purchase?
If a product is no longer available, we may offer a comparable replacement. If you do not wish to accept substitutes, please confirm this preference when placing your order.
Can Networking Corner cancel or limit my order?
Yes, we reserve the right to cancel orders or limit quantities in certain cases, such as verification delays, inventory shortages, or pricing anomalies.
How often do you update product information like stock and pricing on the website?
Our website is regularly updated to reflect the most current pricing and stock availability, typically within a cycle of 1 to 30 days.
Who can I contact for queries about pricing, order status, or product availability?
What does "Certified Refurbished" mean at Networking Corner?
A "Certified Refurbished" product has been professionally tested, cleaned, and verified to meet our stringent quality standards. These items function like new and come with a 30-day replacement guarantee and a 14-day refund policy for your peace of mind.
Are all products at Networking Corner Certified Refurbished?
No, our catalogue includes both brand-new and certified refurbished items. You can check the product status on each listing page to determine the item’s condition before purchase.
Do refurbished and new products come with the same warranty?
Not necessarily. New products may include full manufacturer warranties, while our 30-day replacement and 14-day refund policies typically cover certified refurbished items. Please refer to each product's listing for specific warranty terms.
What should I consider when purchasing a Certified Refurbished item?
Certified Refurbished items are fully functional, tested, and quality-assured. However, it’s wise to review the warranty information, return conditions, and any applicable disclaimers associated with refurbished goods.
Will a Certified Refurbished product look brand new?
Not always. These items may show minor cosmetic imperfections, such as light scratches or scuffs. Rest assured, such imperfections do not affect performance or usability.
How can I identify whether a product is new or refurbished?
The product description on each listing clearly states whether the item is “New” or “Certified Refurbished.” Be sure to check this section before completing your purchase.
How do I check the status of my order?
To view your order status, simply log in to your account on
NetworkingCorner.co.uk and visit the "Order History" section. You'll find real-time updates on all your current and past orders.
What do the different order statuses mean?
Here’s what each status indicates:
- Processing – Your order is being packed and prepared for dispatch.
- Shipped – Your item has left our warehouse and is on the way.
- Delivered – Your order has been successfully delivered.
For more detailed updates, please refer to your Order History panel.
Can I modify or cancel my order after placing it?
Unfortunately, once an order is confirmed, we are unable to make changes or cancel it. Please double-check your order details before completing your purchase.
Why is my order still showing as "Processing"?
If your order remains in Processing for more than 3 business days, it may be due to inventory or dispatch delays. We recommend contacting our Customer Support Team for a quick update.
How long before my order status changes from "Processing" to "Shipped"?
Most orders move to Shipped within 1–3 business days. Once dispatched, you’ll receive an email with your tracking information.
My order says "Delivered", but I haven’t received it. What should I do?
If your tracking shows Delivered but the package hasn’t arrived:
- Check with your neighbours or household members.
- Contact the courier for more info.
- Reach out to our customer support team for further investigation.
If my order ships in multiple packages, can I track them separately?
Yes, you will receive individual tracking numbers for each package if your order ships in multiple parts. You can track each one separately using the provided tracking links.
Which credit cards are accepted for purchases at Networking Corner?
We accept all major credit cards, including Visa, MasterCard, American Express, and Discover, for seamless and secure checkout.
Can I pay via bank transfer or wire transfer?
Absolutely. We offer bank transfer and wire transfer options for customers who prefer direct payment methods. Contact our support team for our bank details and instructions.
Is Net Credit available as a payment option?
Yes, we offer Net Credit terms for eligible customers. To set up a credit account, please contact your account manager or our sales team for application details.
Are there any additional fees associated with the payment method?
We don’t charge extra for using your preferred payment method. However, your bank or payment provider may apply service fees, especially for international transfers. It’s best to confirm with them directly.
Can I use a debit card for online purchases?
Yes, debit cards with a Visa or MasterCard logo are accepted and processed like credit card payments on our website.
Is my credit card information secure when shopping at Networking Corner?
Yes, your payment security is our priority. We utilise industry-standard encryption and secure payment gateways to safeguard your card details throughout every transaction.
What information do I need to make a bank or wire transfer?
For bank or wire payments, you’ll typically need our bank name, account number, and SWIFT/IBAN codes. Please contact our billing department for detailed payment instructions.
How will I know my payment went through?
Once your payment is successfully processed, you’ll receive a confirmation email. If you don’t receive it within a few hours or notice any issues, please contact our customer service team for assistance.
How can I track my shipment from Networking Corner?
Once your order is dispatched, you’ll receive a tracking number via email. Use it to monitor your parcel's journey online. If your tracking number isn’t immediately active, please allow some time for the carrier to update the status. For any ongoing concerns, feel free to contact our shipping department.
What should I do if the tracking number doesn’t work?
If the tracking number appears invalid or doesn’t update, your shipment may be split across multiple packages. Wait a few days to allow all items to arrive. For damaged or missing packages, please contact the carrier directly and notify our team for further support.
Can I reschedule my delivery with the shipping carrier?
Yes, you can reschedule your delivery by following the instructions on the carrier’s InfoNotice or by visiting their official website. You’ll be able to modify the delivery time or location as needed.
Does Networking Corner offer international shipping?
Yes, we ship internationally via UPS, DHL, FedEx, DPD Group, and Royal Mail. Please note that customs duties and import taxes are the customer's responsibility and vary by destination.
Which credit cards are accepted for purchases at Networking Corner?
We accept all major credit cards, including Visa, MasterCard, American Express, and Discover, for seamless and secure checkout.
Do you deliver to APO or FPO addresses?
Absolutely. We support deliveries to APO/FPO military addresses. Please allow 5–10 business days for delivery, as shipping times may vary based on destination and service availability.
Which credit cards are accepted for purchases at Networking Corner?
We accept all major credit cards, including Visa, MasterCard, American Express, and Discover, for seamless and secure checkout.
What does free standard shipping include?
Free standard shipping includes order processing within 1–3 business days, followed by delivery within 4–6 business days via one of our trusted carriers: UPS, DHL, FedEx, DPD Group, or Royal Mail.
What are the available shipping options and cut-off times?
We offer a range of delivery options, including:
- Quick Arrival
- 3-Day Express
- 2-Day Priority
- Next-Day Standard
- Next-Day Priority
- International Shipping
- Weekend Delivery (where available)
Cut-off times for same-day dispatch generally range from 1:00 PM to 2:00 PM GMT, depending on the service selected.
Are orders processed on weekends or public holidays?
No, we do not process or ship orders on weekends or major UK holidays. While we strive for same-day dispatch on working days, this is not guaranteed due to demand or order volume.
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